Insights

Why buyers choose, and why they hesitate.

Perspectives on go-to-market, positioning and applied AI for technology leaders, advisers and investors.

Podcast

Reflections on self obsession

After the last 2 years we’ve been through a lot of change and many people are struggling. You may be yourself. If we give time to…

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Strategy

Digital Strategy & CX

Why integration of the right digital marketing strategy can deliver a seamless customer experience for your brand. After an absence of almost 2 years, I was…

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Strategy

TikTok for Business

As a business brand, if you cannot get attention, you\'re going to struggle to get business. If like me, you\'re a fan of Gary Vaynerchuk, you\'ll…

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Strategy

The Digital Markets Act

What is it and what does it mean for the likes of Google, Amazon and Facebook? Background Following a major shake-up back in 2018 and the…

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Strategy

A Guide to the Metaverse

A guide to the Metaverse, what it does and why it will be important both in business and our personal lives. Last year, I wrote a…

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Podcast

Sharing some inspirational thoughts on Steven Bartlett of Social Chain

I met Steven Bartlett in Guildford 5 years ago when he was giving a talk at an event hosted by the excellent development agency Kyan. From…

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Podcast

Introduction To Reflections Podcast

An introduction to Digital Clarity, Reggie James and Mel Hosegood on the Reflections Podcast.

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B2B Marketing

Digital Clarity Ranked As Top B2B Digital Marketing Agency

London, United Kingdom  — September 28, 2021 — Digital Clarity Recognised as Top 10 B2B Digital Marketing Agency 2021 by DesignRush. DesignRush is a B2B marketplace…

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Podcast

Special guest Hannah Brandt – Founder of HBL Lifestyle

Today’s special guest is an energetic, motivated, fitness guru, proving to women that you can have your cake and eat it. Based in Nashville Tennessee in…

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Podcast

Thinking too much – is exhausting

It has been a long day and my brain is frazzled because I have so much I am thinking about. Why is it people don\'t talk…

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Podcast

How to fix your SEO

People often think it is an easy task to fix the SEO of a website. However there are so many complexities from such a simple question.…

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B2B Marketing

Three Benefits of Microsoft Advertising (aka Bing)

Have you considered running paid search on Microsoft? Here\'s three reasons why you should.

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A tool to use this week

Why interested buyers don’t buy.

Five questions to examine one stalled opportunity before you change the pitch. A first pass takes about 15 minutes.

Use the emails, proposal or notes you already have. Write what the buyer actually said. Where you are guessing, write unknown.

01Why change?

What problem did the buyer say they needed to solve? What happens if they leave it unresolved? Use their words or evidence; otherwise write unknown.

02Why now?

What makes this a priority alongside everything else they could spend time or money on? A deadline needs a source.

03Why this offer?

What are they comparing you with, including doing nothing? What matters to them that your offer can credibly deliver? Could this answer apply to almost any buyer? If so, make it specific to this opportunity.

04Why believe it?

Which claim needs proof? What evidence have they seen, and what did they say about it? A case study is useful when it addresses their concern.

05How does buying happen?

Who else is involved? What must they approve, and what would adopting the offer require? Include budget, procurement, implementation and switching effort where relevant.

Seeing the same issue across several deals?

Bring the opportunities to a conversation. We’ll look at what they have in common and what to fix first.

A 25-minute conversation. No preparation required.

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